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TOOLKIT OBJECTIVES

To make the most of this toolkit, it’s important to understand how it fits into the context in which you work, to find the tools that would be most valuable for your organization.

 

The toolkit provides resources and activities to engage with other civil society organizations, governments, community organizations, and the general public to ensure good participation and accountability when implementing digital ID systems.

 

Its main objectives are to guide your organization to initiate strategic relationships, strengthen collaboration, and streamline the process of public participation.

 

These tools were designed by CSOs to support other CSOs to:

Initiate

New Relationships

between your organization and government entities who have a significant role to play in the digital ID system.

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Strengthen

Collaboration

between your organization, the general public, governmental entities, or other key actors in the system.

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Streamline

& Simplify

the process of public participation, making it accessible and engaging for both the general public and government actors.

TOOLS DOWNLOAD

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COMPLETE
TOOLKIT

The full set of seven tools designed for and with CSOs to enable good participation throughout the digital ID lifecycle.

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GUIDE FOR
GOOD ENGAGEMENT

Create guidelines and recommendations for how a government can conduct a public participation process to inform the design and implementation of a digital ID. This can be done either with governments or independently.

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DIGITAL ID
TRACER

Create clear mappings of how the ID ecosystem will be used by and affect residents in their day-to-day lives. This can be done in partnership with a government or with CBOs and other partners.

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COALITION
BUILDER

Build CSO coalitions across areas of expertise or focus. This tool includes strategies, templates, and samples of documents to facilitate convening and aligning.

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ACCESSIBLE
POLICIES

Use this tool to annotate and clarify new or proposed laws so that the public can more easily understand possible benefits
and consequences.

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ADVOCACY
WORKSHOP

Build understanding of and capacity for public participation within governments by engaging them in a 2-3 day workshop.

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COMMENT
BLUEPRINT

Help the public understand criteria and best practices for getting their views on issues in digital ID heard by governments.

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KICK ACTION

Build CSO rapport with the public, support outreach campaigns, and collect personal stories from the public help underline key issues and concerns.

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GLOSSARY

Communication is a key component to make public participation work. This glossary explains the technical jargon commonly used in the digital ID ecosystem, in terms that make sense to other CSOs, community organizations, government officials, and the general public.

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COST CALCULATOR

To support implementation of these tools, this cost calculator will give CSOs a head start in figuring out how much it will cost to carry out each activity. The cost calculator is intended to be used fluidly, and can be adapted to fit any country or context.

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CSO ARCHETYPES

From country to country, digital identification systems, implementations, operations, will all differ dramatically. CSOs, the relationships that CSOs and governments, and how those CSOs work with the public will differ as well. The typologies presented in this document are simply tools for previewing and preparing to engage in each country.

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